Off Site Airport
Colonial Airport Parking
Plantation, Fla., November 2010 – Two valet parking industry companies that are always at the forefront of hospitality service trends and technology are joining forces to launch computer-less, totally automated valet parking.
USA Parking and Automated Valet will soon unveil the installation of a patent pending valet operating system that is managed completely by iPhone applications. USA Parking has a long reputation for innovative parking solutions and the two companies working together create a strong team.“We are going to eliminate computers completely,” says Automated Valet Founder and CEO Ken Gulec. “Every single valet attendant will have an iPhone or iPod and they will enter and receive all information for every unit through these tools.”
This new operating approach will speed the process, create better service and free employees from desks, podiums and offices to interact directly with customers.
“Our applications will handle all the tasks needed to carry out the transactions and record information about customers, cars and payment. Using iPhones means the entire staff is equipped to provide complete service,” Gulec says. “Everybody will be the dispatch and everybody will be the cashier.”
USA Parking has been working with Automated Valet’s operating system for six years at several of its sites. They use Biometric time and attendance features, automated scheduling, and the Enterprise feature, which allows for real-time monitoring and reporting from remote locations. All of these features are now available on this new iPhone App called USA Parking Valet. This new software will have an intense and beneficial impact.
“After 30 years of experience in the industry and six years of partnering with award-winning system designer Automated Valet, we’ve decided to change the way we work,” says William H. Bodenhamer, Jr., President and CEO of USA Parking. “This new system will make everything totally automated and will give our employees a chance to focus on our customers and serve them better.”
USA Parking has more than 200 locations and operates more AAA, Four and Five Diamond Hotels than any other parking company in the world. The company is committed to quality service and even has a full-time training facility managed by USA Parking University. Many successful parking industry leaders have started their careers at USA Parking.
“We hope to see this new technology at work in all of USA Parking’s venues,” says Gulec. “They operate valet for resorts, office complexes, retail and airport facilities and this is an amazing opportunity to apply our iPhone applications in a diverse arena.”