Off Site Airport
Colonial Airport Parking
Plantation, Fla. June 2009 – Taking care of regular customers is an important part of a valet operation and Automated Valet has the technology to streamline and enhance this service. AVPM Monthly gives valets the information and tools to recognize monthly customers, provide good customer service, apply correct fees and protect the bottom line. The system has complete capabilities for setting up monthly parker accounts, managing rates, and much more.
Automated Valet Founder and CEO Ken Gulec says this technology can have a huge impact on the service provided to and the revenue earned from valet customers with monthly accounts.
“Good service is what counts during good and bad economic times. If you want valet customers to choose you for everyday parking needs, they have to be treated with consideration and consistency,” Gulec says. “AVPM Monthly optimizes service for repeat customers and has an immediate effect on revenue control. We can guarantee in increase in revenue within days of installation and training.”
When creating monthly parker accounts, the system gives valet operations the ability to seamlessly integrate new customers, create monthly bills by type, offer grace periods, add vehicles to existing accounts, deactivate service for any account, and print bar codes for each vehicle. Tracking vehicles by their VIN numbers makes everybody’s job easier.
Because offering monthly parking accounts often requires a complicated rate table, AVPM Monthly lets valet operations customize rates for each customer and create an unlimited number of rate categories. Late fees can be charged by percentage and rate changes are easy to apply. Validations and discounts are also tracked and applied accurately. The system also offers options for rates based on time of day and patterns of use.
AVPM Monthly comes with full and uninterrupted technological support from Automated Valet. The system has 99.9% uptime so maintenance and operation issues are addressed nearly instantaneously.